Payment ISO · Low & high-risk merchant accounts

High risk merchant account providers for every business.

Gray Merchants is a payment ISO that sets up merchant accounts and payment processing for every risk level — from everyday low-risk retail and e-commerce to the toughest high-risk verticals. Whether you're a startup, a scaling business, switching processors, or a merchant declined elsewhere, we place dedicated high-risk merchant accounts across 67 industries through 70+ bank, processor, and acquirer partnerships. Human underwriting review,$0 setup, and a decision in 24–48 hours.

Accepts
PCI DSS Level 1 compliant infrastructure
16K+Merchants approved
$1.2B+Processed annually
70+Bank & acquirer partners
24–48hUnderwriting decision

99% of qualified applications approved · $0 setup fee · 67 high-risk industries · Team with 10+ years in high-risk payments

Solutions

Payment solutions built for your business

Whether you sell online, in person, by phone, or on a subscription, we place the right account type and layer on the features that keep you getting paid. Every account is underwritten around your real business model and the products or services you actually sell, with a payment processor and acquiring bank matched to your transaction volume, chargeback rate, and industry — not a generic risk score. Here's what each one does.

Payment solutions

The account types we place — matched to how and where your business takes payments.

Features

The capabilities that ride on top of your account to help you get paid and stay approved.

Aggregator vs dedicated MID

Aggregator model vs. dedicated MID with Gray Merchants

Shared, automated processing pools are convenient — until an algorithm flags your business. A dedicated merchant account trades that convenience for stability.

FeatureStandard aggregatorGray Merchants dedicated MID
High-risk industries acceptedLimited or excludedYes — 67 industries
Setup feeVaries$0
Approval timeOften automated, no appeal24–48 hours, human review
Dedicated MIDNo — shared poolYes, your own MID
Account stabilityCan freeze without noticeBuilt for long-term processing
Human underwriterNoYes
Chargeback supportSelf-service onlyDedicated defense team
What merchants say

Built for businesses that got burned

Our processor froze $43,000 in our account with no warning. Gray Merchants had us back up with a stable account within a week.
CEO, CBD Wellness Brand
We were declined by three standard processors before finding Gray Merchants. The underwriting team actually understood our industry.
Founder, Nutraceutical Subscription Brand
Chargebacks were pushing us toward a monitoring program. Their defense team helped us bring the ratio down and keep our account.
Operations Director, Travel Booking Platform
Pricing

Transparent, disclosed pricing — no rate card guessing

Every account is priced to your industry, volume, and history through interchange-plus pricing — not a generic rate card. You see every rate, fee, and reserve term in writing before you sign.

$0 setup feeNo cost to apply or get placed.
Interchange-plusSee the bank's rate versus ours, not a blended number.
Month-to-monthAvailable for most accounts, no long-term lock-in.
See full pricing details
Industries

Serving 67+ high-risk industries

Card networks and banks label certain industries “high-risk” for chargebacks, regulation, or reputation. We specialize in exactly those — pairing each account with proactive chargeback prevention to keep it stable. Search yours to see how we underwrite it — each guide covers approval odds, documentation, and the reserve terms to expect.

FAQ

Frequently asked questions

What is a payment ISO, and what does Gray Merchants do?

A payment ISO (independent sales organization) resells merchant services on behalf of acquiring banks and processors. Gray Merchants places dedicated merchant accounts and payment processing for both low-risk and high-risk businesses, matching each merchant to the bank, processor, or acquirer partner best suited to its industry, volume, and risk profile.

What counts as a high-risk industry?

High-risk industries include categories like CBD, nutraceuticals, travel, coaching, software subscriptions, and firearms — any business that mainstream processors decline due to chargeback rates, regulation, or reputation risk. We support 67+ such industries with dedicated high-risk merchant accounts and chargeback prevention built in.

How fast can I get approved?

Most applications receive an underwriting decision in 24–48 hours. Approval time can vary if additional documentation is needed for your industry.

Is there a setup fee?

No. There is a $0 setup fee to apply and get placed with a merchant account.

What is your approval rate?

We approve 99% of qualified applications by matching each business to the bank or acquirer partner best suited to its industry and risk profile.

Will I get my own dedicated merchant ID (MID)?

Yes. Unlike aggregator-style processors that pool many businesses under shared accounts, we place a dedicated MID for your business, which supports long-term account stability.

Can you help if my account was already terminated?

Yes. Many merchants come to us after a termination or freeze. We review your processing history and place a new dedicated account with a partner suited to your situation.

How do I get started?

Apply online in a few minutes or request a custom quote, and a specialist will respond within 4 business hours during our support hours, Monday–Friday, 9:00–18:00 EST.

Insights

Latest from the blog

All articles
Payment Processing

What Is Tokenization in Payment Processing?

Payment tokenization swaps a card number for a value that means nothing if stolen. Here is how it actually works and why it cuts PCI DSS scope.

2026-07-289 min read
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High-Risk Merchant Accounts

What Is a Rolling Reserve and Why Do Acquirers Hold One?

A rolling reserve holds back a slice of your sales as a dispute buffer. Here is why acquirers require one, how it works, and how it eventually eases.

2026-07-279 min read
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Payment Processing

What Is PCI DSS Compliance? A Plain-English Guide

PCI DSS applies to any business that touches card data, no matter its size. Here is what the standard actually requires and which level applies to you.

2026-07-269 min read
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Payment Processing

Payment Processor vs. Acquirer vs. ISO: What's the Difference?

A processor moves data, an acquirer moves money and holds the risk, and an ISO sells and supports the account. Here is how the three actually differ.

2026-07-259 min read
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Payment Processing

What Is a Payment Gateway? (And How It Differs From a Processor)

A payment gateway encrypts and routes card data. A processor moves the money. Here is the real difference, and why merchants confuse the two.

2026-07-249 min read
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Chargeback Defense

What Is a Chargeback? How the Dispute Process Works

A chargeback reverses a card payment after the sale settles. Here is what a chargeback actually is, how the dispute process works, and why it matters.

2026-07-239 min read
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High-Risk Merchant Accounts

Merchant Account Guide for High-Ticket Coaching & Info Products

High-ticket coaching and info products carry large ticket sizes and implied-results disputes. Here is what a dedicated merchant account protects.

2026-07-229 min read
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High-Risk Merchant Accounts

How to Switch Payment Processors Without Losing Your Merchant Account

Roughly 1 in 5 small businesses switch card processors within two years. Here is how to migrate without a processing gap or a lost account.

2026-07-229 min read
Read article
Talk to a specialist

Tell us about your business

Share a few details and a specialist reviews your industry, volume, and processing history, then comes back with the right path — no obligation.

  • Underwriting decision in 24–48 hours
  • $0 setup fee, dedicated MID
  • Specialist replies within 4 business hours
  • Every term disclosed in writing before you sign

Request a call from a specialist

Are you currently processing?

No obligation. A specialist replies within 4 business hours, Mon–Fri 9:00–18:00 EST.